Relations with Shareholders and Others

Relations with shareholders and others

Set out below are some of the ways in which the Company interacts with investors and others, and keeps abreast of their views:

Board – an investor relations and media report is circulated before every Board meeting. It contains a commentary on the investment community’s perception of the Group, media reports, share price performance and analysis, and the Chief Communications Officer provides regular updates at Board meetings.  

Engagement with investors – an investor relations and media report is circulated before every Board meeting. It contains a commentary on the investment community’s perception of the Group, media reports, share price performance and analysis, and the Chief Communications Officer provides regular updates at Board meetings. 

Investors and analysts – the executive team runs an ongoing programme of dialogue and meetings with institutional investors and analysts, through which they discuss a wide range of issues including strategy, performance, management and governance, within the constraints of information already made public. Experian also engages with investors through industry conferences and by hosting events with members of the senior management team. The announcements of the full-year and half-year results and trading updates provide opportunities for us to answer questions from analysts, covering a wide range of topics. This year, executive management attended conferences and investor meetings in Boston, Chicago, Edinburgh, Glasgow, London, New York, Paris and Toronto. 

Annual General Meeting – the AGM provides a valuable opportunity for the Board to communicate with shareholders. All directors attended the 2019 AGM, including the Audit, Remuneration, and Nomination and Corporate Governance Committee chairmen. The 2020 AGM will take place on Wednesday 22 July 2020 in Dublin, Ireland. Shareholders are encouraged to use proxy voting on the resolutions put forward, all of which (except for procedural resolutions) are taken by a poll. In 2019, voting levels at the AGM were 73% of the Company’s issued share capital. 

Private shareholders – the Company Secretary, Charles Brown, oversees communication with private shareholders, and ensures direct responses as appropriate in respect of any matters raised by shareholders. The Company issues a ‘Shareholder Questions’ card each year, together with the AGM documentation. Charles ensures that the Company responds to shareholders directly, either at or following the meeting. 

Investor relations app – this contains information about our financial performance, together with reports, presentations and news of upcoming events. 

Website – our website is an important channel for communicating with all stakeholders, including shareholders. All material information reported to the regulatory news services is published in our regulatory news section together with copies of full-year and half-year results announcements and trading updates. 

Other stakeholders – during the year ended 31 March 2020, the Board and the Nomination and Corporate Governance Committee reviewed and discussed the UK Corporate Governance Code and the associated Guidance on Board Effectiveness. In order to build on compliance with the Code obligations around stakeholders, and reflecting the associated guidance, the Board and its committees took the following actions during the year:

  • Reviewed the Board’s Schedule of Matters Reserved to ensure that they were aligned to the new Code. 
  • Undertook an exercise to confirm the Group’s key stakeholders, including shareholders. 
  • Reviewed regular Board reporting to ensure that the Board was adequately updated to understand the views of key stakeholders. 
  • Agreed the method by which it would ensure ongoing engagement with the Experian workforce. 

Information on Group-wide engagement with key stakeholders can be found in the Strategic report here. You can also find out more on Board activities regarding key stakeholders, including engagement, summarised in the Governance section.

Considering our stakeholders in our decision-making - all material business cases considered in the Group (for example, mergers, acquisitions and major capital investments) include an analysis of stakeholder impact considerations, anticipated impact and mitigations. This process, which has been reinforced during the year ended 31 March 2020, helps the Board to perform the duties outlined in Section 172 of the UK Companies Act 2006 and provides assurance to the Board that potential impacts on stakeholders have been considered in the development of the proposal.